Refund and Return Policy

Effective Date: December 7, 2024

At CarAssure, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not fully satisfied with your Louis Vuitton bag, we offer a hassle-free return and refund policy that provides you with peace of mind.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The Louis Vuitton bag must be returned within 30 days of the purchase date.
  • The bag must be in its original condition with all tags, labels, and packaging intact.
  • The product must be unused and undamaged. Any signs of wear, including scuffs, marks, or alterations, will void the return.

2. How to Return an Item

To return an item, please follow these steps:

  1. Contact our Customer Service Team at [email protected] or call (859) 635-5081 to initiate the return process.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return.
  3. Our team will provide you with a return authorization and instructions for shipping the item back to us.
  4. Carefully pack the item in its original packaging to ensure it is returned in its original condition.

Return Address: CarAssure
3900 Smith Rd,
California, Kentucky (KY), 41007
Phone: (859) 635-5081
Email: [email protected]
Website: carassure.click

3. Refund Process

Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that shipping fees are non-refundable, and the cost of return shipping will be the responsibility of the customer unless the item was damaged or incorrect.

4. Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact our customer service team immediately upon receipt. We will provide you with a prepaid return shipping label, and once we receive the returned item, we will either send you a replacement or issue a full refund, including the return shipping costs.

5. Exchanges

Currently, we do not offer direct exchanges. If you would like a different Louis Vuitton bag, you will need to return the original item and place a new order.

6. Final Sale Items

Please note that certain items, such as sale items, discounted merchandise, or custom items, may be non-returnable. These will be clearly marked on the product page.

Important Notes:

  • Return Shipping Costs: The cost of return shipping is the responsibility of the customer unless the item is damaged, defective, or incorrect.
  • Non-Refundable Shipping Fees: Any shipping charges incurred during the initial purchase are non-refundable.
  • Original Condition: We reserve the right to refuse a return if the item has been used, damaged, or altered in any way.
  • Processing Time: Please allow up to 10 business days for returns to be processed and refunded once we receive your item.